BULBS AND PLANTS ARE GUARANTEED TO ARRIVE ALIVE AND BE TRUE TO NAME OR DESCRIPTION. SHIPPING MAY BE DELAYED DUE TO ADVERSE WEATHER TO ENSURE THE SAFE ARRIVAL OF YOUR PLANTS OR BULBS. IF MISTAKE HAS OCCURRED PLEASE CONTACT US AND WE WILL REFUND OR REPLACE THE ITEM. IN THE CASE OF MISTAKEN IDENTITY WE REALIZE IT CAN TAKE SEVERAL MONTHS FOR THE MISTAKE TO BE REALIZED SO FEEL FREE TO INQUIRE YEARS AFTER PURCHASE. BULBS AND PLANTS ARE NOT GUARANTEED TO GROW, PLEASE SEE FRONT PAGE AS TO WHY, HOWEVER IN MOST CASES REPLACEMENT PLANTS CAN BE SENT FOR JUST THE SHIPPING COST. PLEASE CHECK THE PLANTING INSTRUCTIONS ON THE LISTING FOR CULTURAL TIPS, INSTRUCTIONS FOR LILIES ARE NOT GIVEN. PLEASE VISIT THE NORTH AMERICAN LILY SOCIETY (there is a link on this website for them) FOR TIPS AND CULTURAL INFORMATION. (difficult ones like many of the species lilies do have cultural tips and warnings). LILIES AND NEARLY ALL THE FALL BULBS NEED A CHILLING PERIOD TO GROW, DO NOT STORE THEM IN YOUR LIVING ROOM UNTIL THE LAST FROST DATE HAS PASSED. DO NOT PUT TRUE LILIES IN A BUCKET OF WATER, THEY ARE NOT WATER LILIES. DO NOT PUT BULBS IN POTS AND LEAVE THEM OUT TO FREEZE IN THE WINTER. IN FACT MOST BULBS HATE POTS AND WILL DECLINE AND DIE IN A POT WITHOUT SPECIAL CARE, MAINLY A HUGE POT AND NO EXCESSIVE WATERING. Sometimes lilies "sulk" and will not grow the first year, sometimes this is due to really bad weather like we had in the "spring" of 2008 - there was NO spring. Often the species lilies will sulk, they can be difficult, that is why they are expensive. Late winter and spring planted lilies may perform very poorly, ours do so bad they are not fit for selling for another growing season. If you are still wondering why no "guarantee to grow" please do not order here. PAYMENT: PAYPAL IS THE ONLY METHOD OF ACCEPTING CREDIT CARDS ON THIS SITE DUE TO THE HUGE MONTHLY FEE AND ADDITIONAL WORK IMPOSED BY THE CREDIT CARD COMPANIES. CHECKS AND MONEY ORDERS ARE HAPPILY ACCEPTED, PLEASE DO NOT SEND CASH! SHIPPING CHARGES: THERE IS A $3.50 SHIPPING FEE CHARGED TO ALL ORDERS, THIS COVERS SHIPPING FOR SEEDS AND SOME OTHER ITEMS. SHIPPING IS BY USPS PRIORITY OR FIRST CLASS MAIL. VERY LARGE ORDERS MAY BE SENT VIA UPS, IF THAT IS THE CASE YOU WILL BE NOTIFIED. SHIPPING IS DISCOUNTED FOR LARGE ORDERS, THE MORE IT WEIGHS THE LESS PER LB YOU PAY. SHIPPING IS FREE FOR ORDERS $200.00 OR MORE. IF YOU HAVE ANY QUESTIONS ABOUT SHIPPING PLEASE EMAIL, IF YOU DECIDE NOT TO COMPLETE YOUR ORDER PLEASE SAY SO IN THE COMMENTS BOX SINCE SOME ORDERS GO THROUGH AND THE COMPUTER DOES NOT KNOW IF YOU WILL BE SENDING A CHECK OR HAVE CANCELED. IF ANYTHING SEEMS WRONG WITH THE SHIPPING AMOUNT OR ORDER PROCESS PLEASE EMAIL, BUGS KEEP POPPING UP, YOU CAN SAVE YOUR ORDER AND IT CAN BE EDITED AS NEEDED BEFORE YOU PAY. SEEDS CAN BE SHIPPED TO CANADA AND SOME OTHER COUNTRIES, YOU WILL HAVE TO EMAIL YOUR ORDER IN USING THE CONTACT US PAGE, SHIPPING IS $3.25 FOR ANY AMOUNT OF SEED. MANY OF OUR NATIVES ARE SUITABLE FOR WETLANDS RESTORATION PROJECTS IN OREGON, EMAIL FOR WHOLESALE PRICES AND STOCK AVAILABILIY, WE ALSO HAVE SEPARATE PLANTINGS OF CERTAIN BULBS AND PLANTS DUE TO THE LOCATION IT CAME FROM.
Because plants, bulbs and seed are living and highly perishable, item returns are usually not accepted, if there is a problem with your order please contact us for a solution which may include a return or replacment depending on the item and the problem. We make every effort to ensure your items arrive OK, this may mean delays in shipping due to bad weather, email notifications are sent when your items are shipped so you know they are coming. Sometimes items are damaged in transit, or misdelivered, please email if there are any problems ASAP so we can remedy the situation! Please feel free to contact us at: buggycrazy2(AT)yahoo.com
Not responsible for spam filters blocking our emails, please check your spam settings.
PLANTS: herbaceous plants and trees are not usually listed due to poor prices, high shipping costs (= big loss for me) and the climate differences between our farm and the rest of the world, for example our plants are dormant until late winter, I only ship during the dormant season which is over by March here.
BULBS: Most of our natives are summer dormant and begin growing in the fall here, some are dug and shipped in the summer only, we have many fall bloomers that should be planted by September and are shipped in August, some may be shipped later but you will miss the bloom. These will be priced higher because the shopping cart cannot sort out the separate shipping charges when combining orders. Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The Information We Collect: This notice applies to all information collected or submitted on the BUGGYCRAZY website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name
Address
Email address
Phone number On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name
Address
etc
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Should you have other questions or concerns about these privacy policies, please send us an email. At this time we do not have a printed catalog nor do we plan to email customers with special offers, those will be posted on our site if we have them, we are just too busy to send anything like that!
Happy Gardening! |
